Our policies

At My Light Radiance, we are committed to transparency and ensuring a clear understanding of our operational guidelines. This section details our policies concerning refunds, shipping, privacy, and appointments, designed to provide you with peace of mind and clarity.

Frequently asked questions about our policies

Understanding our policies ensures a smooth and positive experience with My Light Radiance. We've compiled answers to common questions regarding our art, prints, readings, and more to help you feel confident in our services.

What is your refund policy for art, prints, and readings?
We do not offer refunds on prints. For commissioned art, a 50% refund is available if canceled, or a 25% refund if you are dissatisfied with the final product. For private readings, a full refund is issued if canceled more than 48 hours prior to the booked reading. A 50% refund is provided if canceled within 48 hours of the appointment. No refunds are given for readings canceled less than 48 hours before the appointment, for missed appointments, or for emailed readings. Remote healing services are eligible for a full refund if canceled at any time before the appointment.

How do you handle shipping for art and prints?
All art is shipped once a month. Please allow two weeks for arrival after shipment. Shipping costs are rounded up for both local (within the US) and international shipping to ensure balanced and fair pricing across regions.

How do you protect my personal information and confidentiality?
Any information gathered during a reading or healing session is kept strictly confidential. We are committed to protecting your privacy and ensuring that your personal details remain secure and private.

What is the process for canceling or rescheduling a spiritual card reading?
Rescheduling readings must be done prior to 48 hours of your appointment. Please email [[info@mylightradiance.com]] to make changes to your booking.

Disclaimer & Terms of Service

All tarot readings, intuitive guidance, spiritual counseling, energy healing, Reiki, chakra balancing, and metaphysical services provided are for spiritual, educational, and entertainment purposes only.

Services offered are not intended to diagnose, treat, cure, or prevent any medical, psychological, emotional, legal, or financial condition and are not a substitute for professional advice or care from a licensed physician, therapist, attorney, financial advisor, or other qualified professional.

By scheduling or participating in any service, you acknowledge and agree that:

  • All information and guidance provided are subject to your own interpretation and personal judgment.
  • Decisions and actions taken following a session are solely your own responsibility.
  • No guarantees, warranties, or assurances—expressed or implied—are made regarding the accuracy, effectiveness, or outcomes of any session or service.
  • Energy healing and spiritual practices are complementary in nature and should not replace professional healthcare or mental health treatment.

You understand that outcomes may vary from person to person and that all services are provided in good faith on an “as is” basis.

By using this website, booking a session, or participating in services, you voluntarily release and hold harmless the practitioner and business from any and all liability, claims, damages, losses, or injuries arising from the use of these services or reliance on any information provided during a session.

Services are intended for individuals 18 years of age or older. By booking a session, you confirm that you meet this requirement or have parental/legal guardian consent.

Committed to your peace of mind

At My Light Radiance, your trust and satisfaction are paramount. We strive to make every interaction clear and positive. If you have any further questions, please do not hesitate to reach out to us.

For more questions, cancelations &/ or refunds e-mail us at:

mylightradiance@gmail.com